Design talent practices that deliver

Build more effective approaches to hiring, performance, development, and retention, grounded in evidence and tailored to your organization’s goals. Our experts review and redesign the processes, criteria, and tools your people use every day.

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Paradigm strategy consultants working with a client team

Key benefits

Practices that deliver the talent you need

Hiring that finds the right people

Review the hiring journey from sourcing to offer, then clarify the criteria, interview guides, and decisions so you hire well and consistently.

Performance and promotion people trust

Clear evaluation criteria, calibrated reviews, and promotion decisions your organization can stand behind.

Development with a purpose

Onboarding, manager development, and sponsorship and mentorship programs tied to the capabilities you need next.

Retention you can act on

Surface shows where regrettable attrition is building. Our experts help you change the practices behind it.

Our approach

How we redesign talent practices

Diagnose

Start from what Surface shows about hiring funnels, performance ratings, promotion rates, and attrition by team, then review the documents, data, and conversations behind them.

Redesign the practice

Clarify criteria, redesign the process, and prioritize the changes your organization can adopt, from interview guides to review templates and promotion criteria.

See manager workshops

Draft the materials

Surface produces the first draft of job descriptions, role-level expectations, and the communications that go with them. Our experts review them with you and make them yours.

Explore people intelligence

Roll out and sustain

Communications, manager calibration, and training for the people who run the process, plus sponsorship, mentorship, and onboarding programs where they close a gap.

Explore culture & inclusion

Our impact