Culture & Inclusion
Build a culture where everyone thrives
Strengthen the practices, behaviors, and systems that create fair opportunities, foster belonging, and enable people from different backgrounds to succeed. From understanding how people experience your culture to the leaders, processes, and employee groups that shape it, our experts work with you on the whole picture.
Key benefits
Work on the whole culture, not one program
Understand how people experience it
Our Culture & Engagement Survey, used by hundreds of companies, measures ten themes of inclusion and engagement. Focus groups and listening tours add what the numbers cannot say.
Leaders who build inclusive, high-performing teams
Assess how your leaders lead, then develop the behaviors research links to belonging and performance through workshops and coaching.
Fair practices people can trust
Hiring, performance, promotion, and pay practices reviewed and redesigned so decisions are consistent and defensible.
Groups that carry the strategy
Employee resource groups and inclusion councils with clear structure, engaged members, skilled leaders, and measured impact.
Our approach
How we build cultures where people thrive
Assess the culture
Start with what Surface shows about engagement, attrition, and performance by group, then add the Culture & Engagement Survey, focus groups, and listening sessions to understand barriers and opportunities.
Set the strategy
Turn the findings into a culture strategy with clear priorities, owners, and measures, benchmarked against peer organizations and tied to your business goals.
Explore employee experience
Equip leaders and teams
Workshops, keynotes, and coaching for executives, managers, and employees, from inclusive leadership to allyship, plus sessions for offsites, all-hands, and heritage months.
See culture & inclusion workshops
Strengthen the structures
Build the ERGs, inclusion councils, processes, and communications that keep the work going: charters and governance, leader training, a launch plan, and a measurement plan that shows the contribution each group makes.
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Related resources
What does your culture need next?
Talk to an expert