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Communication & Collaboration

Managers

Intentional Interactions: Managing Different Perspectives at Work

Help employees build the skills to collaborate across difference and succeed in a modern, diverse workplace.

Formats offered

  • In-person or virtual workshop

  • In-person or virtual keynote

  • Self-paced in Surface Learning

Today’s workforce is more diverse than ever across many dimensions—and it’s only becoming more so. To build a future-ready workforce, employees need skills to collaborate effectively across differences. This training will help employees understand how the workplace is evolving and teach tangible strategies to more effectively collaborate and communicate in the modern workplace.

Training Includes:

  • Research

  • Self Reflection

  • Discussions

  • Activities

  • Action Planning

Learning Objectives

  • How the workforce is evolving.

  • Common difficult conversations that arise at work.

  • The benefits of being able to collaborate across difference.

  • Interact meaningfully with colleagues.

  • Navigate challenges and lean into them as opportunities to learn.

High-Level Outline

Introduction

Explore how the workforce is becoming more diverse across a range of dimensions including age, veteran status, disability, gender, political party, generation, age, and more. Understand the challenges that can arise when interacting with colleagues across differences.

Engage in Dialogue vs Debate

Understand the benefits of engaging in dialogue vs. debate.

Action planning: reflect on a conversation that didn’t go well and what barriers learners experienced.

Adopt a Learning Orientation

Consider how a learning orientation can improve humility, respect, and openness.

Action planning: discuss strategies to bring a learning orientation to interactions with colleagues.

Embrace Challenge

Learn how to use challenges to foster growth.

Action planning: reflect on how learners experience challenging interactions at work.

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Our experts

Guided by Experts. Grounded in Experience.

Meet the facilitators behind our workshops. They are interdisciplinary experts who bring research, empathy, and real-world insight to every workshop.