Employee listening

Hear What Your Employees Are Really Experiencing

Surveys, focus groups, and listening sessions that uncover the lived experience of your employees, and turn what you hear into a prioritized plan.

Paradigm strategy consultants working with a client team

Key benefits

Understand Your Culture From the Inside

Proprietary Survey

Our culture and engagement survey is used by hundreds of companies to understand key gaps and inform impactful strategies.

Psychologically Safe Focus Groups

Semi-structured conversations led by two Paradigm facilitators, with identities never shared.

Results by Group

See how different groups experience your organization, across ten themes of inclusion and engagement.

From Findings to Action

Prioritized recommendations and a results session with your leadership team.

Our approach

How our listening work runs

Culture & Engagement Survey

Customized with your team for level, function, and region, live for two weeks, complete in eight to twelve. We measure ten themes, from belonging and voice to growth and psychological safety, and benchmark your results against organizations like yours.

Explore leadership assessments

Focus Groups

About ten participants per group, one hour, six to seven questions, two Paradigm facilitators. Groups are proposed from your survey results and finalized with you, and themes are clustered into discrete opportunity areas.

Listening Sessions

Facilitated conversations for the moments a survey is too blunt an instrument: a reorganization, a leadership change, a sensitive event. Repurposed into 1:1s where psychological safety is a concern, and summarized for leadership with identifying details removed.

Results That Keep Working

Findings flow into your strategy and advising work, and into Surface Listening if you run it, so the next survey measures change instead of starting over.

Explore Surface Listening

Continuous listening, on Surface

Surface Listening runs the surveys. Paradigm’s experts make them count.

Surface Listening runs your surveys and pulse checks inside the platform and reads the results alongside your people data. Paradigm’s experts design the program, run the focus groups, and help you act on what you learn.

Grubhub

Case study

Zillow Group Partners With Paradigm to Launch Corporate D&I Strategy

Read Case Study

Find out what your employees would tell you

Talk to an Expert