As a Customer Success Manager at Paradigm, Holly brings a wealth of experience in fostering client relationships and driving business success. With a background of six years in Customer Success and Account Management, particularly in early-stage startups, Holly is dedicated to serving as a long-term strategic partner ensuring clients achieve their objectives and goals.
Holly’s commitment to Diversity, Equity, and Inclusion (DEI) is deeply rooted in her identity as a proud member of the LGBTQ+ community. As a founding member of LGBTQ+ ERG groups in previous organizations, Holly actively contributes to creating inclusive environments both within and beyond the workspace.
Beyond the professional realm, Holly is a seasoned traveler, finding joy in exploring new places, with a special affinity for the vibrant culture of New Orleans (in her home state). An avid adventurer, Holly enjoys hiking in national parks and holds an advanced open water certificate in scuba diving through PADI. She lives in Baltimore, MD with her partner and kids (read: two dogs and a cat).