Erin Wiggins

As the Head of Customer Success at Paradigm, Erin develops and implements strategies to manage a diverse customer base. Her leadership ensures that customers fully utilize Paradigm’s products and consulting services to achieve their desired outcomes. Known for her ability to forge strong relationships, Erin is passionate about delivering exceptional customer experiences. She collaborates closely with the sales and product teams to guide customers successfully through every stage of their lifecycle.

Before joining Paradigm, Erin served as the Area Vice President of Customer Success at BetterUp. Her multifaceted career includes roles in consulting, sales, operations, accounting, and recruiting, underpinned by foundational experience in financial statement audits at KPMG. This diverse background equips her with a robust financial and analytical perspective. Outside of work, Erin is an avid yoga enthusiast, lifelong learner, and enjoys creating memorable experiences for family and friends.