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Case study

OCHIN Senior Leaders Bring Learning to Life with Paradigm Reach

OCHIN—a nonprofit leader in equitable health care innovation and a trusted partner to a growing national provider network—works toward a vision of well-being and good health for everyone. In line with their health equity mission, the organization also embodies equity from within, nurturing a representative, fair, and inclusive workplace for all employees.

With its health equity mission in mind, OCHIN’s Vice President of People and Culture LisaMarie May focused on evolving and scaling an impactful diversity, equity, inclusion, and belonging (DEIB) program for OCHIN’s workforce. She quickly identified two key areas for success:

  • Helping employees understand how to advance DEIB in their everyday work.

  • Giving employees tangible tools and resources they could use to do so.

To reach these goals, May evaluated potential partners and determined that Paradigm’s approach to DEIB education, including the wealth of resources combined with a focus on translating learning to action, was the best solution for OCHIN. The organization used the Paradigm Reach blended learning platform as their foundation, building a tailored learning journey for various employee audiences that combined full courses, microlearnings, and downloadable resources.

Impact

+42%

percentage point increase in employees' understanding of strategies to foster inclusion

Paradigm has been our trusted DEIB partner for years. Their focus on using training to drive action combined with their ability to address any DEIB topic has played a huge role in upskilling our workforce.

LisaMarie May

Vice President of People and Culture, OCHIN

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