Want to hire faster? Write about learning, not brilliance

Talent & Performance

Want to hire faster? Write about learning, not brilliance

Carissa Romero

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Jobs where women are hired are twice as likely to contain growth mindset language.

Given the prior research, the first question we investigated is whether the presence of fixed and growth mindset phrases statistically changes the gender demographics of hiring outcomes. Given the prior research, we expected that fewer women might apply to job posts heavy on fixed mindset language — which would result in fewer women being hired for these roles. We also expected that more women might apply to job posts emphasizing a growth mindset.

Textio’s jobs database contains information about the gender of the person who eventually got hired for each job. We put the platform to work to find out whether our fixed and growth mindset phrases had any impact on the gender demographics of hiring.

Of the 24 growth mindset phrases Textio measured, not one statistically predicted male hiring outcomes, and nine predicted disproportionately female hiring outcomes. On average, jobs where women are hired in the end are twice as likely to contain growth mindset language in the job post at the start. Among the highest impact phrases are striving, driven, highly motivated, and commitment to improvement.

Job posts that emphasize fixed mindset language don’t show the same effect. All else being equal, jobs with fixed mindset language are just as likely to be filled by men or women at the end of the hiring process. But as we will see, fixed mindset phrases perform worse across the board — with men and women both.

Jobs with a high density of fixed mindset language fill 11 times more slowly.

One of the most important metrics that companies care about in hiring is time-to-fill. Does it take 4 weeks to hire a qualified person, or does it take 40? Time-to-fill is highly correlated to the quality and diversity of the initial applicant set. It makes sense: if you’re reaching a broad population, then you are much more likely to have many qualified candidates to consider — and you’ll hire someone that much faster.

While the fixed mindset language in our data set shows no significant impact on gender demographics in hiring, it does perform significantly worse overall. Among our 16 fixed mindset test phrases, 13 show statistically profound impact on job post performance. On average, jobs containing them fill 11 times more slowly than jobs that do not. The highest impact phrases include best and brightest, super smart, high performer, and highly intelligent.(The word intelligent alone does not show the same impact. Nuance matters to candidate perception.)

The presence of growth mindset language has a clear effect on time-to-fill (jobs containing a high density of growth mindset language fill 1.5x faster on average). There are some standout phrases that exert an even bigger effect. Phrases like learn new things, highly motivated, love learning, and strive exert a 5x impact — and curiously, these phrases are the same as those that draw more women to apply.

Language matters.

The way you communicate in your job posts reflects your company culture. Your use of fixed and growth mindset can change your job performance, even including the specific people who will consider working at your company. But it’s worth reflecting that your language generally reflects your endemic cultural values, and most people prefer to work in environments where their growth is encouraged and expected.

Carissa Romero

Paradigm helps organizations solve their hardest people and culture challenges, through expert consulting and advisory work and Surface, our talent and culture intelligence platform.

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